Privacy Policy
Effective Date: February 8, 2026
Last Updated: February 8, 2026
Superfile.com (referred to as “Superfile,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit or use our website and services.
By accessing or using superfile.com, you agree to the practices described in this Privacy Policy.
Information We Collect
a. Information You Provide to Us
We may collect information you voluntarily provide, including:
Account Information: Name, email address, phone number, and other contact details.
Communications: Information you provide when contacting us, requesting information, or subscribing to updates.
Payment information is processed securely by third-party payment providers and is not stored or retained by Superfile.
b. Information Collected Automatically
When you access superfile.com, we may automatically collect:
Usage Data: IP address, browser type, operating system, referring URLs, and pages viewed.
Device Information: Device type, operating system, and unique device identifiers.
Cookies and Similar Technologies: Used to support site functionality, analytics, and preferences.
Where required by law, we obtain consent before using non-essential cookies. You can manage cookie preferences through your browser or applicable consent tools. Disabling cookies may limit certain functionality.
2. How We Use Your Information
We use the information we collect to:
Operate, maintain, and improve superfile.com
Communicate with you, including sending updates or responding to inquiries
Provide customer support
Monitor and protect the security and integrity of our services
Comply with legal obligations
3. Legal Basis for Processing (EU/UK Users)
If you are located in the European Economic Area (“EEA”) or United Kingdom, we process your personal data only where we have a lawful basis under Article 6 of the GDPR. Depending on the circumstances, we rely on the following legal bases:
Performance of a Contract – to provide and maintain our services.
Legitimate Interests – to improve our services, prevent fraud, ensure security, and conduct internal analytics, provided such interests are not overridden by your rights.
Consent – for sending marketing communications, placing non-essential cookies, or where required by law.
Legal Obligation – to comply with applicable laws and regulations.
4. How We Share Your Information
We do not sell or rent your personal information.
We may share information only in the following circumstances:
Service Providers: With trusted third-party vendors who perform services on our behalf (such as hosting, analytics, or communications), subject to confidentiality obligations.
Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or government requests.
With Your Consent: When you explicitly authorize us to share your information.
5. Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal information
Data portability, where applicable
Withdraw consent for certain data processing activities
If you are located in the EEA or UK, you have the following rights under the GDPR:
Access your personal information
Correct inaccurate or incomplete data
Request deletion of your personal information
Data portability, where applicable
Withdraw consent for certain data processing activities or any matter at any time
Object to processing, including processing based on legitimate interests or direct marketing
The right to not to be subject to automated decision-making, including profiling, where applicable
Lodge a complaint with your local supervisory authority
To exercise these rights, please contact us at privacy@superfile.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enable essential site functionality
Improve performance and user experience
Collect analytics to understand site usage
You can control or disable cookies through your browser settings. Note that disabling cookies may affect site functionality.
7. Marketing Communications
Where permitted by law, we may send you marketing communications about our services.
If you are located in the EEA or UK, we will send marketing communications only where:
You have provided prior opt-in consent; or
Another lawful basis applies under applicable law.
You may withdraw your consent at any time by:
Clicking the “unsubscribe” link in any marketing email
Adjusting your communication preferences (where available)
Contacting privacy@superfile.com
Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, including:
Account information – for the duration of your account and up to 1 year thereafter
Marketing data – until consent is withdrawn or you unsubscribe
Security logs – typically retained for 12 months
Legal compliance records – as required by applicable law
Retention periods are determined based on legal obligations, contractual requirements, and legitimate business needs.
9. International Data Transfers
Superfile is headquartered in the United States. If you are located outside the United States, your personal data may be transferred to and processed in the United States or other jurisdictions that may not provide the same level of data protection as your home country.
Where required by law, we implement appropriate safeguards for cross-border transfers, including:
Standard Contractual Clauses approved by the European Commission
Additional technical and organizational safeguards where appropriate
You may request further information regarding transfer safeguards by contacting privacy@superfile.com.
10. Data Security
We implement reasonable and appropriate technical and organizational measures designed to protect personal data, including administrative safeguards, access controls, encryption where appropriate, vendor due diligence procedures, and incident response protocols.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Superfile.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it promptly.
12. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of superfile.com constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@superfile.com
Address:
9663 Santa Monica Blvd, Unit 121
Beverly Hills, CA 90210
© 2026 Superfile. All rights reserved.
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